Job Description
This full-time, permanent role is a vital position within our restaurant operations, perfect for a dedicated fresher looking to build a career in the hospitality industry. You will be at the heart of our daily service, handling a variety of customer-facing and administrative tasks to ensure smooth and efficient restaurant functioning. Your work will directly contribute to an exceptional dining experience for every guest.
Your core responsibilities will include:
• Accurately billing customers for their orders at the counter.
• Efficiently processing online orders for both takeaway and home delivery services.
• Taking home delivery orders directly over the phone.
• Providing general assistance across all restaurant operations as needed.
• Building guest relationships and professionally handling any customer complaints or feedback.
Skill Requirement
The ideal candidate is a reliable, customer-oriented individual with excellent communication skills and a positive attitude. You should thrive in a fast-paced environment and be committed to providing friendly and efficient service. We are looking for a team player eager to learn and grow within our restaurant.
The requirements for this position are:
• Experience: A minimum of 1 year of experience working in a restaurant setting is required.
• Skills: Strong verbal communication, basic numerical ability for billing, and a calm demeanor for handling guest concerns.
• Attributes: Customer-focused, attentive to detail, and able to multitask effectively during busy periods.
• Benefits: This position includes the benefit of food provided during shifts.