Job Description
We are looking for a professional and courteous Female Front Desk Receptionist to join our clinic in Hiranandani Gardens, Powai. As the first point of contact, you will play a crucial role in creating a welcoming and positive environment for our patients. Your primary responsibilities will include managing front desk operations, scheduling appointments, and ensuring a smooth patient experience. This position is available on both a full-time and part-time basis.
Key Responsibilities:
• Greet patients warmly and assist them with check-in and check-out procedures.
• Manage incoming phone calls, schedule appointments for new and returning patients, and handle appointment confirmations/reminders.
• Maintain a neat, organized, and professional front desk area.
• Manage patient records and update information in the system as required.
• Provide basic information about clinic services and address patient inquiries politely.
• Handle administrative tasks such as filing, data entry, and coordinating with clinic staff.
Skill Requirement
The ideal candidate is a reliable, well-spoken individual with excellent interpersonal skills and a strong commitment to patient care. You must be able to maintain a calm and professional demeanor in a fast-paced clinic environment and ensure efficient front desk operations.
Required Qualifications & Skills:
• Education: Minimum 12th pass; Graduate preferred.
• Languages: Fluent spoken and written English is mandatory. Proficiency in Hindi is required.
• Experience: Minimum 1 year of prior experience as a Front Desk Receptionist, preferably in a clinic or healthcare setting.
• Communication: Excellent verbal and written communication skills with a polite and friendly attitude.
• Professionalism: Presentable, punctual, and able to handle patient interactions with empathy and discretion.
• Technical Skills: Basic computer proficiency for scheduling and record management.