Job Description
As a Sales Support and Accounts Executive, you will serve as the crucial link between the sales team, customers, and financial operations. Your role is to ensure the sales process runs smoothly from order to payment, providing essential administrative and analytical support. You will take ownership of the post-sale cycle, managing invoicing, collections, and reporting to directly contribute to sales efficiency and customer satisfaction. This position is key to maintaining accurate financial records and supporting the sales team in achieving its targets.
Key Responsibilities:
• Provide comprehensive support to the sales team by managing documentation, order processing, and coordination of sales activities.
• Prepare, verify, and dispatch accurate and timely invoices to customers based on confirmed orders and contractual terms.
• Conduct diligent payment follow-ups with customers, track accounts receivable, and help manage the collections process to ensure healthy cash flow.
• Generate, analyze, and compile detailed sales performance reports, dashboards, and presentations for review by the Director.
• Manage customer accounts, address billing inquiries, and maintain strong professional relationships through regular follow-ups and communication.
Skill Requirement
Skill Requirements
The ideal candidate is a proactive, organized, and trustworthy professional who blends financial acumen with sales support skills. You must possess a strong sense of ownership, exceptional attention to detail, and the ability to communicate effectively with both internal teams and external customers. Integrity and a professional demeanor are fundamental to succeeding in this hybrid role.
Required Skills & Qualifications:
• Graduate degree, preferably in Commerce (B.Com) or a related field.
• Working knowledge of Tally accounting software for managing ledger entries and financial data.
• Proficiency in Microsoft Excel for creating spreadsheets, performing data analysis, and generating reports (e.g., using pivot tables, VLOOKUP).
• Demonstrated honesty, strong work ethic, and a professional, well-mannered approach to all interactions.
• A strong sense of ownership and accountability for all assigned responsibilities and outcomes.
• Excellent communication skills for effective customer relations, follow-ups, and collaboration with the sales team.
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