Job Description
We are seeking a detail-oriented and proactive Sales Coordinator to join our team. In this pivotal role, you will provide essential support to our sales representatives and contribute directly to achieving sales targets. You will be responsible for managing sales data, ensuring customer order satisfaction, coordinating between departments, handling customer service inquiries, and maintaining organized sales documentation—all while promoting a seamless sales process and exceptional customer relationships.
Key Responsibilities:
• Support the sales team by arranging customer appointments, updating support materials, and assisting with sales presentations.
• Manage order processing from enquiry to delivery, including preparing price quotations, tracking order status, and coordinating with transport for timely dispatch.
• Act as a key customer service contact, handling urgent calls, emails, and resolving queries related to accounts, products, and deliveries.
• Maintain accurate sales records, manage digital and physical filing systems, and provide necessary reports to the finance department.
• Conduct payment follow-ups, address customer grievances, and ensure compliance with company policies and procedures.
Skill Requirement
Skills & Requirements
The ideal candidate is a hardworking, sincere professional with strong organizational skills and the ability to thrive in a fast-paced environment. You must be customer-focused, proficient in MS Office/ERP systems, and possess excellent communication and problem-solving abilities.
Required Skills & Qualifications:
• Gender: Male
• Education: Minimum Higher Secondary (12th Pass); Diploma or Graduation preferred.
• Experience: Freshers may apply; preference for candidates with 1–2 years of relevant experience in sales coordination or customer service.
• Technical Skills: Strong proficiency in MS Office (Excel, Word) and experience with ERP systems is a plus.
• Soft Skills: Excellent communication (verbal and written), customer service, negotiation, and conflict-resolution skills.
• Language: Proficiency in Marathi is required.
• Location: Must be able to commute or relocate to Navi Mumbai.