Job Description
We are looking for a welcoming and organized Receptionist to join our dental clinic team. You will be the first point of contact for our patients, playing a key role in creating a positive and professional experience from the moment they arrive. Your responsibilities will focus on managing the front desk, coordinating patient flow, and providing essential administrative support to ensure the clinic operates smoothly and efficiently.
Key Responsibilities:
• Greet patients and visitors warmly and manage the front desk professionally.
• Schedule, confirm, and manage patient appointments via phone, in-person, and digital channels.
• Handle incoming calls and WhatsApp messages, addressing inquiries and directing communication appropriately.
• Maintain and update patient records and clinic files with accuracy and confidentiality.
• Assist with basic billing, payment processing, and receipt generation.
• Ensure the reception area is tidy and presentable at all times.
Skill Requirement
The ideal candidate is a courteous, reliable, and detail-oriented individual with excellent communication skills. You should be comfortable interacting with patients, managing multiple tasks, and using basic computer systems to support daily clinic operations.
Required Skills & Experience:
• Strong verbal and written communication skills in English and Hindi.
• Prior experience in a receptionist, front desk, or customer service role is preferred.
• Basic computer proficiency (MS Office, email, data entry) and comfort using office equipment.
• Polite, patient, and professional demeanor with a strong sense of responsibility.
• Ability to multitask, stay organized, and work calmly in a clinic environment.
• Willingness to learn clinic-specific software and procedures.