Job Description
As an Inside Sales Consultant at Y-Axis, you will be the primary contact for individuals exploring overseas education and immigration. Your role involves understanding client aspirations, providing expert guidance, and driving sales through phone, email, and in-person interactions. You will help customers navigate complex processes, turning over 100,000 monthly enquiries into successful client journeys.
Skill Requirement
• Serve as the first point of contact, counselling potential customers on overseas education and immigration services via multiple channels.
• Provide expert, tailored advice to help clients and their families make informed decisions about global opportunities.
• Stay updated on immigration laws and visa policies to offer accurate and current information.
• Conduct objective evaluations of client profiles and develop personalized global career strategies.
• Achieve assigned targets for customer acquisition and revenue through effective sales strategies.
• Ensure exceptional service by proactively responding to queries and guiding clients through requirements.
Skills & Requirements
We are seeking a motivated and communicative professional with a strong sales orientation. The ideal candidate will combine expert knowledge with a customer-centric approach to deliver outstanding service and meet business targets in a dynamic environment.
Required Skills:
• Excellent communication skills for effectively counselling clients on complex overseas options.
• Strong problem-solving abilities and a dedicated customer service mindset.
• Proficiency with computers, the internet, and online communication tools.
• Sales-driven and target-oriented attitude with a knack for identifying opportunities.
• Outgoing, positive personality with a passion for continuous learning and adaptation.
• Strong team player skilled in building relationships with customers and colleagues.