Job Description
Livfuture Automation is seeking a confident and communicative female professional to join our team as a Telly Caller & Administrative Executive. This pivotal role combines proactive customer engagement with essential office coordination. Based in our Viman Nagar, Pune office, you will be the voice of our company, managing initial customer contact and ensuring smooth front-office operations to support our business growth.
In this role, you will be responsible for handling inbound and outbound communication, qualifying leads, and providing crucial administrative support. You will play a key part in building our customer pipeline and maintaining an efficient, organized work environment.
Key responsibilities include:
• Making outbound telesales calls to potential customers, presenting our services, and generating qualified leads.
• Professionally handling incoming customer calls, WhatsApp messages, and email inquiries, providing accurate information and support.
• Diligently following up with existing leads via phone, email, and WhatsApp to nurture relationships and move them through the sales funnel.
• Performing essential administrative tasks such as data entry in Excel, preparing documents in Word, and managing basic office coordination.
• Maintaining organized records of customer interactions and lead statuses in the provided systems.
Skill Requirement
We are looking for a self-motivated individual with excellent communication skills and a professional phone manner. The ideal candidate is organized, detail-oriented, and eager to contribute to a dynamic team. Freshers with strong English proficiency and a willingness to learn are encouraged to apply.
Requirements:
• Communication: Excellent English communication skills are mandatory. Proficiency in Hindi and/or Marathi is a significant advantage.
• Technical Skills: Basic proficiency in MS Office (Word, Excel), email management, and WhatsApp Business for professional communication.
• Experience: 1 year of relevant experience in telesales, customer service, or administration is preferred. However, motivated freshers with exceptional English skills may be considered.
• Location: Candidates residing in Viman Nagar or nearby areas of Pune will be preferred.