Job Description
We are seeking a detail-oriented and proactive Onsite Booking Executive to manage the hotel reservation process for our corporate employees. This full-time, permanent role is central to ensuring seamless business travel by coordinating all hotel bookings in strict alignment with company policies. You will act as the vital link between employees and hotels, guaranteeing accuracy and clarity in every arrangement to prevent travel disruptions.
Your key responsibilities will include:
• Managing the end-to-end hotel booking process, from initial reservation to confirmation and follow-up.
• Coordinating directly with hotels to secure bookings, negotiate corporate rates, and arrange special requests.
• Proactively communicating all booking details and travel policies to employees clearly and accurately.
• Monitoring and swiftly resolving any booking issues, such as cancellations, modifications, or discrepancies.
• Maintaining precise records of all reservations, confirmations, and costs for reporting and audit purposes.
• Collaborating with travel managers and internal teams to streamline processes and improve service delivery.
Skill Requirement
The ideal candidate is a customer-focused professional with exceptional organizational skills and a keen eye for detail. You thrive in a fast-paced environment, excel at problem-solving, and are committed to providing outstanding service to ensure a smooth travel experience for all employees.
Required skills and qualifications:
• Minimum 2 years of total work experience is required.
• Prior experience in hotel bookings, front office operations, reservations, or the travel sector is preferred.
• Excellent written and verbal communication skills in English. Knowledge of Hindi is a plus.
• Strong multitasking and time-management abilities, with a talent for prioritizing tasks effectively.
• Must be able to join within 7 days if selected and commute comfortably to the BKC work location.