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Dispatch Supervisor

₹15,000 - ₹25,000 a month
Experience: 2 year

Job Description

Entisi Chocolatier is looking for a meticulous and proactive Dispatch Coordinator to manage our end-to-end packaging, dispatch, and logistics operations from our Thane facility. In this pivotal role, you will ensure that our premium chocolates are delivered to customers, company-owned stores, and e-commerce partners in perfect condition and on time. You will be the vital link between production, sales, and logistics, overseeing everything from planning to final delivery to uphold our commitment to quality and customer satisfaction.

Key Responsibilities:
• Monitor daily production schedules and inform the sales team of accurate dispatch timelines to manage new and existing customer orders effectively.
• Serve as the primary liaison between the production floor, the sales department, and company-owned stores to ensure seamless communication and order fulfillment.
• Plan and coordinate all logistics, including selecting transport modes, route planning, and tracking to guarantee timely and safe deliveries to customers and stores.
• Supervise the secondary packaging and hamper assembly process, ensuring all items meet brand standards for presentation and protection.
• Oversee and manage inventory specifically dedicated to e-commerce platforms, ensuring stock accuracy and timely updates for online orders.

Skill Requirement

We are seeking a highly organised and detail-oriented coordinator who thrives in a fast-paced environment. The ideal candidate is an excellent communicator and problem-solver, capable of managing multiple priorities and coordinating between diverse teams to meet strict deadlines. A hands-on, proactive approach is essential to maintaining the smooth flow of operations from the warehouse to the customer’s doorstep.

Required Skills & Qualifications:
• Proficiency in MS Excel and Google Sheets for inventory tracking, data analysis, and report generation.
• Exceptional organisational skills and a keen eye for detail to manage complex logistics and inventory records accurately.
• Strong interpersonal and communication skills, with the ability to coordinate effectively across production, sales, and external logistics teams.
• Proven ability to work under pressure, prioritize tasks, and ensure all dispatch deadlines are consistently met.
• Previous experience in a dispatch, logistics, packaging, or warehouse coordination role is highly preferred.

Category: Public Sector Undertaking (PSU)

Job Types: Full-time

Pay: ₹15,000 - ₹25,000 a month

Experience: 2 year

City: Maharashtra, Mumbai

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