Job Description
In this customer support role, you will be the primary point of contact for customer interactions, responsible for addressing inquiries, complaints, and requests professionally across email, live chat, and social media channels. Your day will involve ensuring efficient issue resolution and maintaining high standards of service while meeting established performance agreements.
• Respond to customer inquiries, complaints, and requests via email, live chat, and social media.
• Resolve customer issues effectively, provide accurate information, and ensure efficient problem resolution.
• Escalate complex issues as needed and coordinate with internal teams to meet service level agreements (SLAs).
• Maintain detailed records of all interactions and follow standard operating procedures diligently.
Skill Requirement
Data Processing and Stock Control Job Description
Kindly rewrite and divide this data in two section job description & skill requirement with paragraph & bullet points as well on each section. (maximum each paragraph lenght upto 200 to 500 characters and use • this bullet points code) :Full job description
Data processing , stock control & tally management. perform accurate data processing of inventory, inward , outward and dispatch records on daily basis , Maintain real time stock records in tally, ensuring alignment between physical stock and system data.
Generate stock reports, consumption summaries, aging reports, and variance analyses for management review.
logistics & dispatch operations coordinate all logistical dispatches including local , domestic and interstate shipments.
prepare and verify dispatch documents such as invoices packing lists e-way bill, and transporter documents.
Track shipment and proactively resolve delays or delivery issues.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 – ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
Job Description
The selected candidate will be responsible for managing comprehensive data processing, stock control, and inventory management using Tally. This includes performing accurate daily processing of all inventory movements, inward receipts, outward dispatches, and maintaining real-time stock records to ensure perfect alignment between physical stock and system data. A key aspect of the role is to generate and provide critical reports for management review.
• Perform accurate daily data processing of inventory, inward, outward, and dispatch records.
• Maintain real-time stock records in Tally, ensuring alignment between physical stock and system data.
• Generate essential stock reports, consumption summaries, aging reports, and variance analyses for management.
• Coordinate all logistical dispatches, including local, domestic, and interstate shipments.
Furthermore, the role encompasses managing end-to-end logistics and dispatch operations. This involves coordinating with transporters, preparing and verifying all necessary shipping documentation, and ensuring timely deliveries by proactively tracking shipments and resolving any delays or issues.
• Prepare and verify dispatch documents such as invoices, packing lists, e-way bills, and transporter receipts.
• Proactively track shipments and resolve any delays or delivery issues to ensure on-time fulfillment.
Skill & Requirement
The ideal candidate must possess strong analytical and organizational skills with a keen eye for detail, essential for maintaining high data accuracy and effective stock control. Proficiency in inventory management principles and practical, hands-on experience with Tally software for real-time stock updates and reporting are fundamental requirements for this role.
• Strong analytical and organizational skills with a keen attention to detail.
• Proficiency in inventory management principles and stock control.
• Hands-on experience with Tally software for accounting and inventory management.
Excellent coordination and communication abilities are crucial for managing logistics partners and ensuring smooth dispatch operations. Candidates should also be proficient in generating management reports and competent in handling the complete documentation cycle for domestic shipments.
• Excellent coordination and communication skills for managing logistics.
• Competence in generating management reports (consumption, aging, variance).
• Ability to handle complete shipment documentation (invoices, e-way bills, transporter receipts).
Job Details:
• Type: Full-time, Permanent
• Pay: ₹35,000.00 – ₹45,000.00 per month
• Benefits: Cell phone reimbursement, Health insurance, Provident Fund
• Work Location: In person
Key Responsibilities Work closely with team members to complete daily operational tasks Assist in achieving team targets and performance goals Follow company policies, procedures, and safety guidelines Provide support to seniors or supervisors as assigned Maintain accuracy and quality in work output
Job Types: Full-time, Permanent, Fresher
Pay: ₹26,000.00 – ₹45,000.00 per month
Benefits:
Provident Fund
Work Location: In person
Job Description
In this entry-level operational role, you will be a key contributor to the team’s daily success. Your primary responsibility is to work collaboratively with team members to complete assigned operational tasks efficiently and accurately. You will provide essential support to seniors and supervisors, helping the team achieve its set targets and performance goals. A strong focus on following established procedures and maintaining quality is fundamental to this position.
• Work closely with team members to efficiently complete daily operational tasks.
• Provide reliable support to seniors or supervisors as assigned to facilitate smooth operations.
• Assist the team in achieving its set performance goals and daily targets.
• Diligently follow all company policies, standard procedures, and safety guidelines.
• Maintain a high standard of accuracy and quality in all work output.
Skill & Requirement
The ideal candidate is a team player with a strong willingness to learn and contribute to a collaborative environment. Excellent attention to detail and a commitment to producing accurate, high-quality work are essential. The role requires the ability to follow instructions precisely, adhere to guidelines, and a proactive attitude toward supporting team objectives.
• Strong teamwork skills and a collaborative, cooperative attitude.
• Willingness to learn and follow instructions carefully.
• Good attention to detail with a commitment to accuracy and quality.
• Ability to adhere strictly to company policies, procedures, and safety guidelines.
• A proactive and supportive approach to helping achieve team goals.
Job Details:
• Type: Full-time, Permanent, Fresher
• Pay: ₹26,000.00 – ₹45,000.00 per month
• Benefits: Provident Fund
• Work Location: In person
Full job description
Key Responsibilities:
Customer Interaction: Respond to customer inquiries, complaints, and requests via email, live chat, or social media.
Data Management: Perform accurate data entry, processing, verification, and updates in systems.
Problem Solving: Resolve issues, provide information, and ensure efficient resolution of customer problems.
Documentation: Maintain detailed records, follow procedures, and ensure all tasks meet quality standards.
Coordination: Escalate complex issues and work with internal teams to meet service level agreements (SLAs).
Age criteria 18 to 29 years
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,300.71 – ₹36,720.21 per month
Benefits:
Work from home
Work Location: In person
Job Description
In this customer support role, you will be the primary point of contact for customer interactions, responsible for addressing inquiries, complaints, and requests professionally across email, live chat, and social media channels. Your day will involve ensuring efficient issue resolution and maintaining high standards of service while meeting established performance agreements.
• Respond to customer inquiries, complaints, and requests via email, live chat, and social media.
• Resolve customer issues effectively, provide accurate information, and ensure efficient problem resolution.
• Escalate complex issues as needed and coordinate with internal teams to meet service level agreements (SLAs).
• Maintain detailed records of all interactions and follow standard operating procedures diligently.
Skill & Requirement
The ideal candidate should be an excellent communicator with strong interpersonal skills and a patient, customer-centric approach. Proficiency in basic computer applications and accurate data entry is required, along with the ability to manage multiple tasks efficiently in a remote or in-person setting. Applicants must be between 18 and 29 years of age.
• Strong verbal and written communication skills with a customer-focused attitude.
• Good problem-solving abilities and patience in handling customer complaints.
• Proficiency in data entry, verification, and basic computer applications.
• Ability to follow procedures, maintain accurate records, and adhere to quality standards.
• Capable of working independently and coordinating with teams to meet SLAs.
• Age requirement: 18 to 29 years.