Job Description
Mi Young Korean Aesthetics, a premium aesthetic clinic in Thane, is seeking a professional and confident female Telecalling Executive. This full-time role involves managing all clinic communications, booking appointments, and providing exceptional customer support. No prior medical knowledge is required, as comprehensive internal training will be provided for all clinic procedures and systems.
Handle inbound and outbound calls to address clinic inquiries, book consultations, and schedule appointments accurately.
Conduct regular follow-ups with potential clients via phone and WhatsApp to convert leads into bookings.
Update and maintain detailed lead status, client notes, and follow-up schedules in the CRM system and Excel/Google Sheets.
Provide polished, professional, and respectful communication to clients, reflecting the clinic’s premium brand standards.
Skill Requirement
We are looking for an organized and punctual female candidate with excellent communication skills and experience in a telecalling or customer support role. Fluency in English, Hindi, and Marathi is essential for interacting with our diverse clientele.
Fluency in English, Hindi, and Marathi (spoken and written) is required.
Prior experience in telecalling, customer support, or clinic calling is preferred.
Strong follow-up, coordination, and data management skills, with comfort using CRM, WhatsApp, and spreadsheets.
Professional, calm, and respectful demeanor for handling premium client interactions.
Must be a female candidate able to work full-time in person in Thane. Residing in or near Thane is an advantage.